Help center › Troubleshooting

What you can and can’t do with your Mac

Apple’s licence and our Acceptable Use Policy in short.

Apple’s macOS licence lets us lease Macs for software development and testing, to one customer at a time, for at least 24 hours. Within that, the Mac is yours: install anything, run builds, tests, CI runners, simulators and dev servers.

Not allowed: reselling access, iMessage or Apple Account farms, crypto mining, attacking other systems, or anything illegal. We end leases that break these rules. The full text is in our Acceptable Use Policy.

Related

SSH troubleshootingPermission denied, timeouts, and the “host identification has changed” warning.

Still stuck?

Signed-in customers can message us from the portal; we reply within 24 hours on business days (AEST).